Privacy Policy

Who we are

Our website address is: http://niallheroncounselling.co.uk.

Niall Heron Counselling, Supervision & Training Services (NHCST) recognises the importance of the privacy of personal data, we are responsible for the personal data collected, used, maintained and disclosed and are committed to protecting the security and privacy of this information / data.

Legitimate and Lawful basis for collecting data.

‘Legitimate Interests’ is the lawful reason why NHCST collects and processes your personal data, this ensures we can provide the highest quality service to meet your needs.
The lawful basis for processing special category data is consent, which has to be given and can be withdrawn at any time.

Examples of Personal Data Information.

Contact and Identification
Employment
Daily living activities
Risk Levels
Health*
*Special category data to ensure appropriate service delivery and to collect monitoring data.

Personal Data Information Protection.

Any paper data is kept in a locked cabinet and or in restricted area.
If paper data is to be transmitted, this is done through sealed, addressed envelopes or boxes by reputable companies.
Electronic data is transmitted through direct line or is anonymized and encrypted.
Electronic hardware is kept secure in restricted area.
All IT equipment and mobiles are password protected.
All IT equipment has virus and malware protection.
Staff are trained in the use, disclosure and disposal of personal data.

Sharing Personal Data Information.

We will gain your consent before sharing with third parties.
We will never share, sell or swap your details for marketing.

Data Information retention and destruction.

Retention of information (7 years for adults, 20 years for children) is guided by requirements related to professional regulations and law and per our data retention policy and data processing register.
We destroy paper information by shredding.
We destroy electronic information by deleting.
When hardware is redundant we ensure that the hard drive is physically destroyed.

Obtaining access and correcting you Data Information.

You have the right to have incorrect information changed and updated.
To use SAR (Subject Access Right), satisfactory proof of identity will be required, you can see personal data by writing to Niall Heron, 1A Drumgarrell Rd, Cookstown, BT80 8TA or email to info@niallheroncounselling.co.uk

If you feel your access request has been dealt with unsatisfactory, you can contact: The Information Commissioner’s Office, Water Lane, Wycliffe House, Wilmslow, Cheshire, SK9 5AF. http://ico.org.uk/concerns/

Further information.

We try to ensure this privacy statement is clear and concise, however, if you require more detail please contact Niall Heron, 1A Drumgarrell Rd, Cookstown, BT80 8TA or email to info@niallheroncounselling.co.uk